Travel Insurance Reviews

Travel Insurance has an overall rating of 4.6 based on 16 reviews. Customer feedback on Travel Insurance is mixed: Travel Insurance reviewers highlight positive aspects like user-friendly website, competitive pricing, comprehensive coverage options, responsive customer service, which strongly appeal to travelers seeking affordable and reliable travel insurance. However, Travel Insurance is often criticized for its limited policy customization, slow claims process, occasional coverage exclusions, lack of 24/7 support.

4.6/5.0

16 reviews

5 Stars

14

4 Stars

0

3 Stars

0

2 Stars

1

1 Star

1

All Travel Insurance Reviews (16)
ClaraRay
February 22, 2023
"Should I add non-refundable flight tickets?"
I was wondering if I should put my flight tickets in the travel insurance plan. Liz, the chat agent, got back to me fast and her replies were super clear.
LesaGrant
February 21, 2023
"Betty's Assistance Was Outstanding"
Betty's assistance was outstanding. She helped me find a policy that suited my needs perfectly. We went through everything together and she stayed on the line until we figured it out and processed the payment. She sent me the confirmation via email and patiently waited for me to review it and ask any questions. Betty even reached out to my preferred company to get answers for my inquiries and was really mindful of my schedule. Fantastic work! I believe we secured the ideal policy at a price I can handle, right when I needed it. Thanks a bunch!
madelinedkendall
February 21, 2023
"Quan's Selling Agency is Super Friendly!"
The selling agency Quan is really nice and patient. I got exactly what I was looking for. I’ll definitely recommend my friends to grab the same travel insurance from Quan.
Sergio.Walters
February 16, 2023
"Exceptional Service from Bettye!"
Bettye is truly one of the most polite and professional individuals I've had the joy of dealing with. I had a bit of knowledge about travel insurance, but she took the time to break down the different policies and what they cover. Then, she found an insurance provider that perfectly matched my family's vacation needs. Not only is Bettye a pro in travel insurance, but she's also super friendly and a pleasure to collaborate with! I've got her contact details and will surely reach out to her the next time I need travel insurance. Thanks a ton, Bettye!
lazyostrich520
February 16, 2023
"Working with Bettye was a total delight..."
Working with Bettye was a total delight. She really took the time to break everything down for me and made picking the perfect travel plan super easy. I felt reassured knowing I had all my bases covered for any unexpected situations. You can bet I’ll be coming back for more. Bettye truly is the greatest!
crazyduck517
February 15, 2023
"Bettye's Helpfulness and Knowledge Shone Through"
Bettye was super informative and really nice. She shared insights that could be useful for our trip and was quite helpful.
allybrevikkocmick
February 14, 2023
"My Initial Experience with Travel Insurance"
This was my first go at purchasing travel insurance, and I was a bit lost on the process. I chatted with Bettye, and she was super helpful and polite. She really simplified my decision-making. Much appreciated! Fingers crossed I won’t need to use the insurance, but it’s nice to have it just in case.
organicdog495
February 14, 2023
"Bettye's Politeness and Expertise Shine"
Bettye was incredibly polite, friendly, and knowledgeable. She really helped me out a lot! Working with her was a real pleasure! She's truly bringing back the essence of customer service. As a returning customer, I’ll definitely come back mainly because of her outstanding service!
DeloresLawson
February 14, 2023
"Extremely Informed"
She had a wealth of knowledge and was a joy to collaborate with. Her explanations were thorough. She assisted with the requirements I wanted to address for my trip.
Rafael.Carpenter
May 20, 2022
"Top Marks for Customer Support at TravelInsurance.com"
For years, we've relied on TravelInsurance.com because they provide a variety of insurance plans that suit our travel needs. The site is super user-friendly, and buying a plan has always been a breeze. We've been satisfied with their service, and it wasn't until 4/1/22 that we had to file a claim. After having to cancel a trip last minute due to a sudden illness, our experience with the insurance company was pretty rough; we spent a whole month feeling frustrated and ignored after submitting our claim. So, we decided to contact TravelInsurance.com's customer support for help, and they were fantastic, giving us advice and alternative contact info for the insurance provider. When the provider kept ignoring us, TravelInsurance.com stepped in and offered to escalate the matter until it got sorted out. We can't express how grateful we are for the kindness and support from the TravelInsurance.com team. Honestly, we doubt we would have reached a resolution, especially one that worked in our favor, without their prompt assistance. They definitely earn a 5-star rating from us!
fostererica54
December 15, 2021
"truly terrible support experience"
the customer service here is just plain terrible. it's like they don't even exist. everything is so confusing and unclear. getting assistance feels like an impossible task. I've been on this call for 35 minutes already.
VanessaHowell
August 31, 2020
"Fantastic service from start to finish"
Fantastic service from start to finish. The comparison tools were super easy to navigate. It only took me a couple of minutes to discover the perfect plan for my journey. I would surely purchase travel insurance from you again.
rebekah_hissam
August 20, 2020
"Quick and Simple Experience"
I've shopped on this site a bunch of times. It’s been super efficient and reasonably priced. I can easily locate what I need. They have an awesome variety of travel insurance options.
Mark.Rose
July 24, 2020
"My Experience with TravelInsurance.com"
For quite a few years now, I've been relying on TravelInsurance.com, and let me tell ya, it's super handy for snagging travel insurance for my overseas adventures. Every time, I end up saving a bunch of time by checking out choices from a wide range of major insurance providers, and it just takes a minute or two to finalize the buy and receive my documents through email. I'm really pleased with the service and absolutely adore the comparison feature.
jmoonlove11
March 24, 2020
"Purchasing a Policy"
When you purchase a policy, good luck trying to get a question answered or finding someone to help. They don’t really support you with refunds and leave you on hold forever with the insurance company they sold you. Once you pay the premium, you’re pretty much on your own. Just another online service that lacks customer care...

View More Reviews

Have a question about Travel Insurance?

Customer Reviews

Ask a Question

Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.